Matthew Critchlow, PhD, is Managing Director at Thrive and Visiting Lecturer at the University of Westminster. He brings over 15 years’ experience in designing and running programmes to enhance individual, team and organisational performance. He specialises in leadership development, employee wellbeing programes and techniques for measuring and enhancing human resilience.
Matthew previously worked for twelve years in the pharmaceutical industry, mostly at Eli Lilly & Company. He held positions in sales management, marketing, market research and management consultancy. For much of this time he worked with two highly successful brands in Lilly’s Psychiatry portfolio: Prozac (fluoxetine) and Zyprexa (olanzapine).
Since leaving the pharma industry he has written and delivered training programmes on a range of topics including leadership, resilience and coaching skills. He has delivered training and one-to-one coaching (to very senior levels) in organisations such as Nationwide Building Society, Bovis Lend Lease, Friends Life, Eli Lilly and Co, The British Medical Journal (BMJ) and the Crown Prosecution Service (CPS), to name but a few. Several of his programmes have been endorsed by accrediting bodies such as the International Coach Federation (ICF), Skills Active and Ascentis (formerly the Open College of the North West). He conceived and designed a ground-breaking psychometric profile: the Resilience Quotient Inventory (RQi) in collaboration with Dr Julian Edwards from the Open University and Justin Haroun and Kate Fismer from the Westminster Centre for Resilience.
Matthew currently works for the London Healthy Workplace Charter (run by the Major of London's Office) as both an external assessor and business engagement consultant. He has also worked in a consultancy role with a number of NHS departments and trusts, helping healthcare professionals develop strategies for promoting patient self-care. This includes work with Lambeth Primary Care Trust (PCT), Richmond and Twickenham PCT and the Working in Partnership Programme (WiPP), where he helped design and deliver training courses for GPs and patients.
Matthew is also a devoted husband and father of two grown-up children, one of whom just built his own electric guitar (so proud father too)!
He holds a BSc (Hons) in Zoology; a PhD in Developmental Biology (University of Wales); he has also trained in psychotherapy, Neuro-Liguistic Programming (NLP) and performance coaching. He is an accredited practitioner of the Emotional Quotient Inventory (EQ-i), the EQ-i 360, the Facet5 personality profile and is a Master Trainer for the Resilience Quotient Inventory (RQi™).