Matthew Critchlow, PhD, is Managing Director at Thrive and Visiting Lecturer at the University of Westminster He brings over 15 years’ experience in designing and running programmes to enhance individual, team and organisational performance. He offers expertise in coaching, facilitation, psychometric profiling and people strategy design.
Matthew previously worked for twelve years in the pharmaceutical industry, mostly at Eli Lilly & Company. He held positions in sales management, marketing and management consultancy. For much of this time he worked with two highly successful brands in Lilly’s Psychiatry division: Prozac (fluoxetine) and Zyprexa (olanzapine).
Since leaving the pharma industry he has written and delivered training programmes on a variety of topics including resilience, coaching skills and people management. He has delivered training and one-to-one coaching (to very senior levels) in major organisations such as Nationwide Building Society, Bovis Lend Lease, Friends Life, Eli Lilly and Co, The British Medical Journal (BMJ) and the Crown Prosecution Service (CPS) to name but a few. Several of his programmes have been endorsed by accrediting bodies such as the International Coach Federation (ICF), Skills Active and Ascentis (formerly the Open College of the North West). He has helped design a ground-breaking psychometric profile: the Resilience Quotient Inventory (RQi™).
Matthew currently works for the London Healthy Workplace Charter (run by the London Major’s Office) as an external assessor/verifier. He has also worked in a consultancy role with a number of NHS departments and trusts, helping them to develop strategies for promoting patient self-care. This includes work with Lambeth Primary Care Trust (PCT), Richmond and Twickenham PCT and the Working in Partnership Programme (WiPP), where he helped design and deliver training courses for GPs and patients.
Matthew is also a devoted husband and father of two teenage children, one of which just built his own electric guitar (so proud father too)!
He holds a BSc (Hons) in Zoology; a PhD in Developmental Biology (University of Wales); he has also trained in psychotherapy, Neuro-Liguistic Programming (NLP) and performance coaching. He is an accredited practitioner of the Emotional Quotient Inventory (EQ-i), the EQ-i 360, the Facet5 personality profile and is a Master Trainer for the Resilience Quotient Inventory (RQi™).